We ship online orders within one working day.
|Shipping Service||Estimated Delivery||Estimated Postage Rates|
|UK Standard||1-2 Working Days||£4.48|
|Express Delivery||Next Working Days||£5.65|
|UK economy||3-5 Working Days||£3.00|
|International Delivery||3-7 Days (Europe) |
5-14 Working Days (ROW)
Our delivery partners for the UK and International are
- InPost (Mobile phone number required)
- ParcelFoce Worldwide
- Royal Mail
International delivery postage vary according to the destination
country. The rates are calculated automatically when you enter the
destination country at checkout.
All charges are including standard VAT. Deliveries outside the UK vary
depending on the country and the weight of the shipment. You could find
out exact amount at the checkout using our postage calculator.
Returns and Refunds
In case if the item is faulty we either replace/ or issue a full refund. We will take the responsibility of return postage if you were to return the item.
Right of withdrawal
You have the legal right to cancel your order at any time prior to us dispatching your order, and within 14 days of receiving. To cancel, you must inform us of your decision by an e-mailing to firstname.lastname@example.org To cancel after receiving the goods, you must return the goods to our business address without undue delay no later than 14 days from the day on which we were informed.
We reserve the right to refuse to refund or exchange products that are returned to us that are not in a resalable condition.
Non UK orders
Shipping to countries outside to UK sole discretion of
Santmar-Living and availability. Certain goods are subjected to restrictions/ or have shipping restrictions to some destinations. In such situations we will contact you to give you any alternative or refund. Further we cannot guarantee an exact delivery time for non-UK orders due to postal and custom clearance delays.
VAT and Customs
EU residents pay 20% VAT. Non-EU/exempt pays the exclusive price. Following any border controls, the relevant authorities in your country may impose duties/taxes on products purchased. Any costs arising from the border control policies employed by your country are directly attributable to you. We assumes any responsibility in these circumstances and all costs shall be borne by you